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Love in Faith

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We are so happy to hear you want to share a suggestion or idea! Please take a moment to fill out our Product Suggestion Form so we can make sure it get's in the hand of the appropriate team. Thank you!

I have a product suggestion to share

Customer Service

How do I track my order?

Why can't I track my order?

How long does delivery take?

I haven't received tracking information

How do I change my shipping address?

My order was marked delivered, but I haven’t received it.

How much is shipping?

Do you offer expedited shipping?

My newer order shipped before my older order

Do you offer international shipping?

I paid for priority shipping, where is my order?

Shipping and Tracking

How do I book a return?

What is your return policy?

My item doesn’t fit, can I exchange for a different size?

Where can I locate my gift card from a return?

How do I use my return QR code?

When will I receive my refund?

Can I book an exchange for a different style item?

Can I return multiple orders in the same package?

The size I want to exchange for is unavailable

What is the status of my return?

Returns and Exchanges

How do I cancel my subscription?

What is a BibleBox?

How do I update my BibleBox shirt size?

How do I cancel my LiF membership?

What is LiF Membership?

BibleBox Subscription and LiF Membership

How do I find my order number?

I can't tell if my order went through

Can I cancel my order?

Can I remove or add an item to my order?

Can I change a size in the order I just placed?

How do I update the billing address on my order?

The item I received is faulty or damaged.

I’m missing an item from my order.

I received the wrong item in my order.

What should I do if I am unable to checkout?

Why do I see multiple charges on my banking account?

Order Issues

My promo code or discount is not working

Where do I enter my promo code?

I did not receive my promo code

I forgot to apply my promo code

My 60% off promo code is not applying correctly

Can I order more than one Deal of the Day?

Promo Issues

How do I redeem my points?

Where can I find information on your rewards program?

How do I earn points?

I redeemed my points and cannot locate my code

Love in Faith Rewards Program

Where can I find sizing information?

Can you tell me when an item will be restocked?

What is your comparative pricing based on?

Do you carry Men's styles?

What is the fabric composition of your tee shirts?

Do you carry kid's sizes?

What stores carry Love in Faith?

What is the length of the t-shirt sleeves?

Product Stock and Sizing

How do I activate my account?

How do I unsubscribe?

How do I update my billing and payment methods?

How do I reset my password?

I need assistance logging into my account

Account Issues

What payment methods do you accept?

Do you offer phone support?

Where do you ship from?

Do you offer gift notes or wrapping?

Where can I find information on becoming a wholesale retailer?

I have a product suggestion to shareUpdated 2 months ago