<ul><li style="font-size: 16px; font-family: Inter; color: rgb(0, 0, 0);">From our <a href="https://www.loveinfaith.life/">website</a>, login to your account by clicking on the person symbol&#xA0;</li></ul><img src="https://attachments.gorgias.help/ZPB9rx1mDMxWVa3O/hc/3RBN0xMERqx49GJP/2025012922-0ea24ecb-1515-4de6-86e0-96195c191c4b-screenshot%202025-01-29%20at%202.38.03%E2%80%AFpm.png" style="width: 196px;" class="fr-fic fr-dib"><ul><li style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">Once logged in, your account dashboard will show your recent orders. Click &quot;Track Order&quot; for details</li><li style="font-family: Inter; font-size: 16px; color: rgb(0, 0, 0);">If your order says Unfulfilled, our team is working on fulfillment.You will receive a shipping confirmation email with tracking details once the order has shipped</li><li style="font-size: 16px; font-family: Inter; color: rgb(0, 0, 0);">Please allow 48-72 hours for tracking information to update. </li></ul>

How do I track my order?

Once you have received a shipping confirmation email, your package is waiting to be sorted and scanned by the carrier. Please allow 24-48 hours for tracking events to update. Be sure to continue monitoring the tracking link for updates.On some occasi

<ul><li style="font-size: 16px; font-family: Inter;">Once you have received a shipping confirmation email, your package is waiting to be sorted and scanned by the carrier.&#xA0;</li><li style="font-family: Inter;">Please allow 24-48 hours for tracking events to update. Be sure to continue monitoring the tracking link for updates.</li><li style="font-family: Inter;">On some occasions, selected styles may experience a delay. We will fulfill the order as soon as we can and appreciate your patience!</li><li>Please note, we have been experiencing other companies impersonating our brand. Be sure to double check that your order confirmation came from @loveinfaith.life. All of our order numbers are 7 digit numerical numbers. We will always appear as Love in Faith on your bank statement.&#xA0;</li></ul>

Why can't I track my order?

We currently do not have exact estimates on delivery timeframes. Our team is hard at work, fulfilling orders as soon as possible.You will receive a shipping confirmation email once the order has shipped.

<ul><li style="font-size: 16px; font-family: Inter;">We currently do not have exact estimates on delivery timeframes. Our team is hard at work, fulfilling orders as soon as possible.</li><li style="font-size: 16px; font-family: Inter;">You will receive a shipping confirmation email once the order has shipped. </li></ul>

How long does delivery take?

If your order is unfulfilled or you have not received tracking, our team is currently working on fulfilling the order. On some occasions, selected styles may experience a delay. We will fulfill the order as soon as we can and appreciate your patience

If your order is unfulfilled or you have not received tracking, our team is currently working on fulfilling the order.On some occasions, selected styles may experience a delay. We will fulfill the order as soon as we can and appreciate your patience! &#xA0;

I haven't received tracking information

We will do our best to update the address before the order is filled, however please be advised that Love in Faith is not obligated to assist with incorrect addresses entered at checkout.

<ul><li style="font-size: 16px; font-family: Inter;">Please contact us <a href="https://www.loveinfaith.life/pages/contact-us">here</a> as soon as possible with your order number and new address so our team can attempt to update the address.</li></ul>We will do our best to update the address before the order is filled, however please be advised that Love in Faith is not obligated to assist with incorrect addresses entered at checkout.

How do I change my shipping address?

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management that may have collected the package for you. On some occasions, packages may b

<ul><li dir="ltr" id="isPasted" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; font-family: Inter;">If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management that may have collected the package for you.&#xA0;</li><li style="font-size: 16px; font-family: Inter;">On some occasions, packages may be marked as delivered but take additional time to arrive.&#xA0;</li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; font-family: Inter;">If you still are unable to locate the package, please reach out to the carrier. If you need additional assistance, please contact us <a href="https://www.loveinfaith.life/pages/contact-us">here</a> within 30 days of the delivery date so we can assist further.&#xA0;</li><li dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; font-size: 16px; font-family: Inter;">Please note - Missing package assistance is at the discretion of Love in Faith. We suggest filing a claim with the carrier directly.&#xA0;</li></ul>

My order was marked delivered, but I haven’t received it.

We offer free shipping for orders with a $79+ subtotal. For Love in Faith members, free shipping is offered for orders with a $39+ subtotal.For all other orders, shipping fees are calculated at checkout based on location.

<ul><li style="font-size: 16px; font-family: Inter;">We offer free shipping for orders with a $79+ subtotal.&#xA0;</li><li style="font-size: 16px; font-family: Inter;">For Love in Faith members, free shipping is offered for orders with a $39+ subtotal.</li><li style="font-size: 16px; font-family: Inter;">For all other orders, shipping fees are calculated at checkout based on location.</li></ul>

How much is shipping?

We offer standard and priority shipping based off your shipping address. Please enter your address at checkout for availability and rates.

We offer standard and priority shipping based off your shipping address. Please enter your address at checkout for availability and rates.&#xA0;

Do you offer expedited shipping?

On some occasions, select styles will be delayed. If your more recent order has all styles in stock, it may ship before an older order that may have styles finishing up with our printing team. We appreciate your patience and understanding as we work

On some occasions, select styles will be delayed. If your more recent order has all styles in stock, it may ship before an older order that may have styles finishing up with our printing team.&#xA0;We appreciate your patience and understanding as we work as quickly as possible to fulfill orders.&#xA0;

My newer order shipped before my older order

Yes, we do offer international shipping!. When you enter your shipping address at checkout, available shipping options and rates will be calculated automatically based on your location. Please note that shipping rates vary depending on the destinatio

Yes, we do offer international shipping!When you enter your shipping address at checkout, available shipping options and rates will be calculated automatically based on your location. Please note that shipping rates vary depending on the destination and the size and weight of your order.Will I Have to Pay Duties or Taxes?All international orders may be subject to additional duties, taxes, or fees once they arrive in the destination country. These charges are determined by your local customs authority and are not included in the shipping costs paid at checkout. Customers are responsible for any applicable customs fees upon delivery.Can I Return or Exchange an International Order?At this time, we do not offer prepaid returns or exchanges for international orders. If you wish to return an item, you will be responsible for all return shipping costs. Please review our return policy for more details before placing your order.

Do you offer international shipping?

Orders placed after 2pm PT, Mon-Fri, will be dispatched and ready for carrier pickup the following business day. Orders placed on Friday after 2pm PT or on weekends will be dispatched the following business day. Please note, shipping time frames are

Orders placed after 2pm PT, Mon-Fri, will be dispatched and ready for carrier pickup the following business day.Orders placed on Friday after 2pm PT or on weekends will be dispatched the following business day.Please note, shipping time frames are based on the date the carrier picks up your order from our warehouse. Priority shipping is an estimated 2-5 business days for delivery.

I paid for priority shipping, where is my order?

Have a question? Chat with a member of our team!

Have a question? We're happy to assist! Click contact us above to send us a message.

Love in Faith

Shipping and Tracking

How do I book a return?

What is your return policy?

My item doesn’t fit, can I exchange for a different size?

Where can I locate my gift card from a return?

How do I use my return QR code?

When will I receive my refund?

Can I book an exchange for a different style item?

Can I return multiple orders in the same package?

The size I want to exchange for is unavailable

What is the status of my return?

Returns and Exchanges

How do I cancel my subscription?

What is a BibleBox?

How do I update my BibleBox shirt size?